Help for Windows Users


Computer technology is a good thing, as long as it works the way you think it should work! This Help document was written to ensure a trouble-free purchase, download (if applicable) and usage experience. Note that the following procedures apply to the Windows operating system (OS) and any device that supports that. For Mac computers, iPads, iPods and iPhones, please use the MAC HELP page.


The following screen captures take you through the purchasing steps click-by-click. Please note the highlighted parts of each screen. You can get to the Corff Voice Studios online store in several ways: The Menu Tabs, the Audio Courses “Read More” button, or the “Store” menu tab on the right.

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We’ll use the Menu Tabs for our example, but all roads lead to the same place: the Store. Click on the Audio Courses menu tab, then select the Accent Reduction next to the blue audio excerpt player.

The Accent Reduction course will be used for this walk-through; substitute your desired product name if it is different than Accent Reduction. Select Buy Now.

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This screen will appear. Select Add to Cart.

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If the item and quantity are correct, select Checkout and the Customer Information screen will appear. When you are done filling in this form, press Continue. (If you wish to purchase another item, select the Continue Shopping link.)

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Although your order is being processed through PayPal, you do NOT have to open or use a PayPal account to purchase your item(s). Select Complete order.

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On the next screen, Select Pay with Debit or Credit card (or use your PayPal account if you like). A new form appears for you to fill in. When finished, select Pay Now.

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You’ll see this while your payment is being processed:

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This is what a successful transaction looks like:

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If you ordered a download course, you will shortly receive three e-mails at the address you entered during the order process. If you have spam filtering or other blocking, these e-mails may not show up! So make sure you allow mail from inquiries@www.corffvoice.com, service@paypal.com, and this very important link: notifications@fetchapp.com.

If you ordered the boxed CD course, you’ll receive two e-mails, and your package will be sent to the address entered in the PayPal form. When you receive it, it will contain one or two CDs plus a printed instruction booklet.

For the download course, please read on…

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Select the link below. It will open a Fetch page in your web browser.

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Follow the instructions in the white box: Right-click the link(s) below and “Save File As…” or Save Target As…” or try a different browser like Firefox, Chrome or Safari.

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Choose where on your system to save the ZIP file. Put it in a location that you can easily find:

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The file will now download to the location you specified. Depending on the size of the file and the speed of your internet connection, the download could take anywhere from a minute to an hour. When complete, you will see the file in a folder similar to this one below:

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The next step is to UNZIP the file into the original folder/file structure. Place the tip of the mouse arrow in the middle of the file name and Right-Click and release. A menu like the one below will appear. Move the mouse arrow down to Extract All… and Left-Click.

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Press Extract to complete the operation.
You should see a folder like below. The icon has changed from a zippered to a plain folder. Double-Click the folder icon to open the folder.

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If your audio course has two discs, you’ll see two folders. If your course has only one disc, you’ll see all of the files instead. Note the PDF file below. This is the booklet with precise instructions you’ll need to follow the audio sections contained in each MP3 file. It’s a good idea to open it (Double-Click on the PDF icon) and print it out.

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Here’s the cover of the booklet for Accent Reduction as shown in Adobe Acrobat Reader below. (If you don’t have Acrobat Reader, it’s a free program that runs on most operating systems.)

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Now let’s take a look inside the Disc folders…

Here’s what’s inside the Disc 1 folder:

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And here’s what’s inside the Disc 2 folder:

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These files can be played on your desktop computer…

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or loaded into iTunes for use with Apple portable devices. Just select all the MP3 files and Add:

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The result after loading in all the MP3 files into the iTunes Library is two album icons and lists:

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If you wish to transfer the above albums into your portable device, select the Devices button on the iTunes menu bar, select your device, then follow the instructions for that device.

Thank you for taking the time to read and use this Help document. Enjoy your Corff Voice Studio audio course and enjoy!

Bob and Claire Corff

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